FAQ Yeah!  Frequently Asked Questions

 

Q: How are your products made?

A: All of our items are made to order using print-on-demand magic. That means we only produce what’s needed — less waste, more intention. Designs are created by our artist crew in LA and fulfilled by our trusted production partners.

Q: How long will my order take to arrive?

A: Production usually takes 2–5 business days, and shipping adds another 3–7 depending on your location. You’ll get tracking info as soon as it ships — we got you.

Q: Do you ship internationally?

A: Yes — we now ship worldwide! 🌍 We still ship within the U.S., but international shipping is officially open. So wherever you are, our puns are cleared for global takeoff. ✈️

Q: Can I return or exchange my item?

A: Because our items are made to order, we only accept returns for damaged or defective items. That said, we want you to love your stuff — so if something’s off, email us and we’ll work it out.

Q: Can I request a custom design?

A: Sometimes! If you have a pun that slaps or a fun concept that fits our vibe, hit us up. We love collabs and creative ideas.

Q: Are your products eco-friendly?

A: Yep. Our made-to-order model means no overproduction, and most items are printed on garments with sustainable certifications. It’s a small way we try to make a big difference.

Q: Who makes your designs?

A: All designs are created in-house by our LA-based art team. We brainstorm, sketch, laugh, revise, splash some color, and bring each concept to life like the little weirdos we are.

Still have questions?

We’re real people, not robots — and we actually read our emails.

Reach us at:

hello@chimepopthreads.com

Questions, collabs, custom ideas — bring it on!